Bokun Review 2026: Features, Pricing, Pros & Cons

Reviewed by the ToolReviewHub Editorial Team · Last tested/updated: November 5, 2026

• Pricing: Free; Start $49/month plus 1.5% fee; Plus $149/month plus 1.25%; Premium $499/month plus 1% on applicable bookings (official page, Nov 5, 2026)
• Category: SaaS
• Official site: bokun.io

What Is Bokun?

Bokun is booking software for tour and activity operators, a Tripadvisor company, with online booking widgets, channel management and resource tools. Its pricing page lists Free, Start, Plus and Premium plans, with zero Bokun fees for Viator and offline bookings.

Key Features

Based on the feature set we reviewed, these are the highlights of Bokun:

• Free: 1 user, booking management, zero fees on Viator and manual bookings
• Start: up to 5 users, sell online via booking widgets, OTAs and marketplace, automatic availability across channels, zero fees on offline bookings, option to pass on the booking fee, resource management, payment links, gift cards and point of sale
• Plus: up to 10 users, custom booking areas for agents, Zapier, extra onboarding support, allocation manager and annual strategy review
• Premium: unlimited users, manage multiple companies under one account and priority support, with a 1% booking fee

Bokun Pricing

Pricing: Free; Start $49/month plus 1.5% fee; Plus $149/month plus 1.25%; Premium $499/month plus 1% on applicable bookings (official page, Nov 5, 2026). Plans and promotions change, so always confirm current numbers on the official site before you buy.

Pros and Cons

Who Is Bokun For?

Strong points: Free plan to start with Viator bookings; Strong Capterra and Software Advice ratings. Weigh this before you commit: Booking fees apply on top of the monthly price on paid plans; Bugs and unresolved technical problems reported by some reviewers.

Best Bokun Alternatives

Before committing, it is worth comparing Bokun against a few other options in SaaS:

• Velory — a widely used saas option worth comparing if Bokun does not check every box for your needs.
• OpenPartner — a widely used saas option worth comparing if Bokun does not check every box for your needs.
• Tapfiliate — a widely used saas option worth comparing if Bokun does not check every box for your needs.

Strengths and Trade-offs

Based on its features and pricing, Bokun stands out for this: Free plan to start with Viator bookings. The main caveat: Booking fees apply on top of the monthly price on paid plans. Worth weighing both before you commit.

Pricing on the Official Page

On November 5, 2026, Bokun's pricing page was headed "Grow bookings. Streamline operations." and said its best-value plans grow with you, with zero Bokun fees for Viator and offline bookings. It shows a Tripadvisor company mark and a Capterra 4.7 badge, which are the company's own displays. Free covered 1 user with booking management, zero fees on Viator and manual bookings. Start was $49 per month plus a 1.5% fee for applicable bookings (up to 5 users). Plus (most popular) was $149 per month plus 1.25% (up to 10 users). Premium was $499 per month plus 1% (unlimited users, marked 1% booking fees).

• Start: everything in Free plus selling online via booking widgets, OTAs and marketplace, automatic availability across channels, zero fees on offline bookings, an option to pass on the booking fee, resource management, payment links, gift cards and point of sale.
• Plus: everything in Start plus custom booking areas for agents, Zapier for integrations, extra onboarding support, an allocation manager and an annual strategy review.
• Premium: everything in Plus plus managing multiple companies under one account and priority support.

The booking fee applies on top of the monthly price and only to applicable bookings, so ask which channels and bookings it covers.

What Other Users Say About Bokun

Public feedback from third-party sites as of November 5, 2026. Scores and counts change, and some figures come from summaries we could not check against the original pages.

• Ratings: Capterra shows about 4.7 out of 5 from roughly 452 to 456 reviews with 95% positive sentiment, and Software Advice 4.7 from 458.
• Praise: responsive support, a close fit with Viator, a calendar overview and close-out tools, and easy product loading.
• Complaints: persistent unresolved technical problems and occasional bugs, thin user support for some, a learning curve and complicated experience management.
• Pricing: GetApp notes some reviewers find recent pricing changes reduce affordability, and one reviewer says a lower 1.5% fee applies only to bookings through the company's own booking engine.
• Dates: reviews range from 2018 to 2026, so some complaints are older, such as no mobile app and no GroupOn support.

Sources: Capterra, GetApp, Software Advice.

FAQ

How much does Bokun cost?
Free; Start $49/month plus 1.5% fee; Plus $149/month plus 1.25%; Premium $499/month plus 1% on applicable bookings (official page, Nov 5, 2026) Prices change, so confirm on the official site before buying.

What are the main drawbacks of Bokun?
Booking fees apply on top of the monthly price on paid plans; Bugs and unresolved technical problems reported by some reviewers.

What are the best alternatives to Bokun?
A few other SaaS tools worth putting side by side with Bokun: Velory, OpenPartner, and Tapfiliate.

Final Thoughts

Overall, Bokun is a solid pick within SaaS if its core strengths line up with what you actually need. One thing to know upfront: Booking fees apply on top of the monthly price on paid plans.

Based on Bokun’s official website and pricing page. Third-party figures are marked as reported.