Box Review 2026: Features, Pricing, Pros & Cons

Reviewed by the ToolReviewHub Editorial Team · Last tested/updated: November 5, 2026

• Pricing: Business $17.30, Business Plus $28.70, Enterprise $40.30, Enterprise Plus $57.50 per user/month billed annually, minimum 3 users (official page, Nov 5, 2026)
• Category: Productivity
• Official site: box.com

What Is Box?

Box is a cloud content management platform for businesses, with unlimited storage, secure file sharing, e-signatures, 1,500+ integrations and an integrated Box AI. Its pricing page lists Business, Business Plus, Enterprise and Enterprise Plus plans for teams, with separate tabs for individuals and developers.

Key Features

A few things stand out when you actually use Box day to day:

• Unlimited storage on every business plan
• File upload limits of 5GB, 15GB, 50GB and 150GB by plan
• Integrated Box AI with AI units from the Enterprise plans
• Unlimited e-sign requests
• 1,500+ integrations and AI integrations
• SOC 1/2/3 compliance support; FedRAMP Moderate and HIPAA on Enterprise Plus

Box Pricing

Pricing: Business $17.30, Business Plus $28.70, Enterprise $40.30, Enterprise Plus $57.50 per user/month billed annually, minimum 3 users (official page, Nov 5, 2026). Plans and promotions change, so always confirm current numbers on the official site before you buy.

Pros and Cons

Who Is Box For?

Strong points: Strong security and compliance options; Unlimited storage on business plans. Weigh this before you commit: Pricing is high for small teams according to reviewers; Minimum of 3 users.

Best Box Alternatives

Other Productivity tools that come up often in comparisons with Box:

• GoMarble AI — a widely used productivity option worth comparing if Box does not check every box for your needs.
• Gamma — a widely used productivity option worth comparing if Box does not check every box for your needs.
• Paradev — a widely used productivity option worth comparing if Box does not check every box for your needs.

Strengths and Trade-offs

Our review of Box points to one clear strength and one clear trade-off. Strength: Strong security and compliance options. Trade-off: Pricing is high for small teams according to reviewers.

Pricing on the Official Page

On November 5, 2026, Box's business pricing page was headed "AI-powered content management for your business" with a Monthly/Annually toggle (annual shown as saving 25%) and tabs for Individuals and Teams, Businesses and Developers. With annual billing, Business was $17.30 per user per month (struck through from $24), Business Plus $28.70 (from $39), Enterprise $40.30 (from $54) and Enterprise Plus $57.50, all with a minimum of 3 users.

• Business: unlimited storage, 5GB file upload, external collaborators paid per person, Box AI, unlimited e-sign requests, 1,500+ integrations, SOC 1/2/3 compliance support and 50K API calls a month.
• Business Plus: 15GB file upload, unlimited external collaborators and advanced admin controls.
• Enterprise: 50GB upload, content portals with Box Hubs, 1K AI units a month, advanced workflows and advanced security.
• Enterprise Plus: 150GB upload, Box Agent, 2K AI units a month and FedRAMP Moderate, HIPAA and SOC compliance support.

Box also sells plans for individuals and teams and for developers. Check the minimum seat count and contract length with sales before you commit.

What Other Users Say About Box

Public feedback from third-party sites as of November 5, 2026. Scores and counts change, and some figures come from summaries we could not check against the original pages.

• Ratings: G2 shows about 4.2 out of 5 from over 5,200 reviews and Capterra about 4.4 from over 5,600, per search snippets that may be out of date.
• Praise: ease of use, security, admin tools and integrations such as Microsoft Teams.
• Price: reviewers call it expensive for smaller teams, and one Capterra reviewer reports a multi-year contract with no way out.
• Performance and features: some find large uploads and downloads slow, some feel certain features are weaker than competitors, and one found search poor.
• Privacy: Tom's Guide notes Box does not offer zero-knowledge or end-to-end encryption.

Sources: G2, Capterra, TechRadar.

FAQ

How much does Box cost?
Business $17.30, Business Plus $28.70, Enterprise $40.30, Enterprise Plus $57.50 per user/month billed annually, minimum 3 users (official page, Nov 5, 2026) Prices change, so confirm on the official site before buying.

What are the main drawbacks of Box?
Pricing is high for small teams according to reviewers; Minimum of 3 users.

What are the best alternatives to Box?
A few other Productivity tools worth putting side by side with Box: GoMarble AI, Gamma, and Paradev.

Final Thoughts

Strong security and compliance options. If that matters more to you than the trade-offs, Box is a reasonable addition to your shortlist.

Based on Box’s official website and pricing page. Third-party figures are marked as reported.