CometChat Review 2026: Features, Pricing, Pros & Cons

Reviewed by the ToolReviewHub Editorial Team · Last tested/updated: November 12, 2026

• Pricing: Build: free for development (up to 100 users). Basic: $239 per month billed annually. Advanced: $359 per month and higher tiers by monthly users, with yearly billing saving 20 percent. Source: official pricing page, November 10, 2026.
• Category: SaaS
• Official site: cometchat.com

What Is CometChat?

CometChat provides in-app chat, voice and video calling and AI agent tools through UI kits, SDKs and APIs for web and mobile apps, plus a no-code widget.

Key Features

The strongest parts of CometChat’s offering come down to a handful of core capabilities:

• CometChat provides in-app chat, voice and video calling and AI agent tools through UI kits, SDKs and APIs for web and mobile apps, plus a no-code widget
• Build: free for development (up to 100 users)
• Basic: $239 per month billed annually
• Advanced: $359 per month and higher tiers by monthly users, with yearly billing saving 20 percent

CometChat Pricing

Pricing: Build: free for development (up to 100 users). Basic: $239 per month billed annually. Advanced: $359 per month and higher tiers by monthly users, with yearly billing saving 20 percent. Plans and promotions change, so always confirm current numbers on the official site before you buy.

Pros and Cons

Who Is CometChat For?

Strong points: Build: free for development (up to 100 users). Weigh this before you commit: The final cost depends on plan, seats and billing term, so check the official page before you buy; This review summarises public vendor information; we have not tested CometChat hands-on.

Best CometChat Alternatives

If CometChat is not quite right for you, a few other SaaS tools are worth a look:

• Netchex — a widely used saas option worth comparing if CometChat does not check every box for your needs.
• Railway — a widely used saas option worth comparing if CometChat does not check every box for your needs.
• CallHippo — a widely used saas option worth comparing if CometChat does not check every box for your needs.

Strengths and Trade-offs

Our review of CometChat points to one clear strength and one clear trade-off. Strength: Build: free for development (up to 100 users). Trade-off: The final cost depends on plan, seats and billing term, so check the official page before you buy.

Who CometChat Is For

CometChat suits development teams that want to add chat and calling to an app without building it from scratch. Pricing scales with monthly active users, so model your cost at your expected scale and test the SDK for your framework, since React Native issues were noted.

What Other Users Say About CometChat

Feedback is from third-party sites as of November 10, 2026, and some sources are unverified. Confirm pricing and terms on the official site before you buy.

• G2 shows about 4.6 out of 5 from roughly 110 reviews.
• A G2 reviewer credits prebuilt UI components with speeding up implementation, reviewers call the docs detailed and some say the team responds to support quickly.
• The most common complaint is cost, with one G2 reviewer calling it a bit expensive and a 2018 Capterra reviewer saying the new pricing was not worth it.
• A Capterra reviewer reports slow, glitchy North American support, and G2 notes React Native challenges in recent months.
• Capterra has only 14 reviews, many from 2018 to 2020, and SaaSworthy and Stork summaries are aggregated or AI-generated.

Sources: G2, Capterra, SaaSworthy, Hackceleration, Stork

FAQ

How much does CometChat cost?
Build: free for development (up to 100 users). Basic: $239 per month billed annually. Advanced: $359 per month and higher tiers by monthly users, with yearly billing saving 20 percent. Prices change, so confirm on the official site before buying.

What are the main drawbacks of CometChat?
The final cost depends on plan, seats and billing term, so check the official page before you buy; This review summarises public vendor information; we have not tested CometChat hands-on.

What are the best alternatives to CometChat?
A few other SaaS tools worth putting side by side with CometChat: Netchex, Railway, and CallHippo.

Final Thoughts

Build: free for development (up to 100 users). If that matters more to you than the trade-offs, CometChat is a reasonable addition to your shortlist.

Based on CometChat’s official website and pricing page. Third-party figures are marked as reported.