Constant Contact Review 2026: Features, Pricing, Pros & Cons

Reviewed by the ToolReviewHub Editorial Team · Last tested/updated: November 5, 2026

• Pricing: Lite from $10.20, Standard from $29.75, Premium from $68 per month billed annually; Multi-Account on request (official page, Nov 5, 2026)
• Category: Email
• Official site: constantcontact.com

What Is Constant Contact?

Constant Contact is an email and digital marketing platform for small businesses, with email campaigns, social posts, automation and SMS. Its pricing page shows Lite, Standard, Premium and Multi-Account plans priced by contact count.

Key Features

Based on the feature set we reviewed, these are the highlights of Constant Contact:

• Lite with drag and drop editor, AI copy generator and email templates
• Standard with email scheduling, subject line testing and automation
• Premium with dynamic content, priority onboarding and dedicated support
• Send limits of 10x contacts on Lite, 12x on Standard and 24x on Premium
• SMS marketing with 500 messages included on Premium
• Social media posting and live phone and chat support

Constant Contact Pricing

Pricing: Lite from $10.20, Standard from $29.75, Premium from $68 per month billed annually; Multi-Account on request (official page, Nov 5, 2026). Plans and promotions change, so always confirm current numbers on the official site before you buy.

Pros and Cons

Who Is Constant Contact For?

Strong points: Easy to use according to reviewers; Live support with marketing advisors. Weigh this before you commit: Cost is the most common complaint; Limited customization and templates according to reviewers.

Best Constant Contact Alternatives

Before committing, it is worth comparing Constant Contact against a few other options in Email:

• Beefree — a widely used email option worth comparing if Constant Contact does not check every box for your needs.
• Scape — a widely used email option worth comparing if Constant Contact does not check every box for your needs.
• MailerLite — a widely used email option worth comparing if Constant Contact does not check every box for your needs.

Strengths and Trade-offs

Based on its features and pricing, Constant Contact stands out for this: Easy to use according to reviewers. The main caveat: Cost is the most common complaint. Worth weighing both before you commit.

Pricing on the Official Page

On November 5, 2026, Constant Contact's pricing page called itself the number one digital marketing platform for small businesses, which is the company's own claim, and had a Monthly or Annual toggle (annual saves 15%). Billed annually, Lite started at $10.20 per month, Standard (recommended) at $29.75, Premium at $68, and Multi-Account (for teams needing 5+ accounts) was by contacting sales. The footnote says the plan price is based on the number of contacts and emails and that overage fees may apply.

• Lite: live 1:1 onboarding with experts, live phone and chat support, a drag and drop editor, an AI copy generator, email templates and automatic social posts.
• Standard: adds email scheduling, subject line testing and more automation.
• Premium: adds dynamic content, priority onboarding by a dedicated team and dedicated priority support.
• Send limits: 10x your contacts on Lite, 12x on Standard and 24x on Premium, with additional sends billed at $0.002 each.
• SMS: Premium includes 500 messages, and Lite and Standard can add messages from $10 a month for 1 to 500.

You can save up to 15% by prepaying 12 months, or up to 30% for nonprofits. Because the price scales with your contact list, check the quote for your list size.

What Other Users Say About Constant Contact

Public feedback from third-party sites as of November 5, 2026. Scores and counts change, and some figures come from summaries we could not check against the original pages.

• Ratings: G2 lists about 4.1 out of 5 from roughly 7,400 reviews, and one source cites 4.4 on Capterra from 2,731.
• Praise: ease of use, an intuitive interface, customer support and helping manage lists and track engagement.
• Cost and customization: the most frequent complaints. A G2 reviewer called it too expensive for what they use it for, and others cite limited customization and templates and layout issues.
• Support and cancellation: one Trustpilot-sourced review describes difficulty cancelling and a missed support call, while other reviews praise support staff.
• Deliverability and price increases: we found only anecdotes on deliverability and no reporting on recent price hikes, so check current pages.

Sources: G2, Mailcon, EngageBay (competitor).

FAQ

How much does Constant Contact cost?
Lite from $10.20, Standard from $29.75, Premium from $68 per month billed annually; Multi-Account on request (official page, Nov 5, 2026) Prices change, so confirm on the official site before buying.

What are the main drawbacks of Constant Contact?
Cost is the most common complaint; Limited customization and templates according to reviewers.

What are the best alternatives to Constant Contact?
A few other Email tools worth putting side by side with Constant Contact: Beefree, Scape, and MailerLite.

Final Thoughts

Overall, Constant Contact is a solid pick within Email if its core strengths line up with what you actually need. One thing to know upfront: Cost is the most common complaint.

Based on Constant Contact’s official website and pricing page. Third-party figures are marked as reported.