Fireflies.ai Review 2026: Features, Pricing, Pros & Cons

Reviewed by the ToolReviewHub Editorial Team · Last tested/updated: November 5, 2026

• Pricing: Free; Pro $10, Business $19 and Enterprise $39 per seat per month billed annually (official page, Nov 5, 2026)
• Category: AI
• Official site: fireflies.ai

What Is Fireflies.ai?

Fireflies.ai is an AI meeting assistant that records, transcribes, summarises and searches meetings across Zoom, Google Meet and Teams. Its pricing page lists Free, Pro, Business and Enterprise plans and says every plan includes AI credits.

Key Features

A few things stand out when you actually use Fireflies.ai day to day:

• Free: unlimited transcription, limited AI summaries, 400 minutes of storage per team, 20 AI credits
• Pro: unlimited AI summaries, video recording, 8,000 minutes of storage per seat, 20 AI credits
• Business: unlimited storage, multi-language mode, conversation intelligence, 30 AI credits
• Enterprise: rules engine, SSO and SCIM, 50 AI credits
• Transcription in 100+ languages

Fireflies.ai Pricing

Pricing: Free; Pro $10, Business $19 and Enterprise $39 per seat per month billed annually (official page, Nov 5, 2026). Plans and promotions change, so always confirm current numbers on the official site before you buy.

Pros and Cons

Who Is Fireflies.ai For?

Strong points: Saves time and makes past meetings searchable according to reviewers; Good value for the price according to roundups. Weigh this before you commit: AI credits and pricing confusing according to reviewers; Billing and cancellation risks according to an analysis.

Best Fireflies.ai Alternatives

Other AI tools that come up often in comparisons with Fireflies.ai:

• Mastra — a widely used ai option worth comparing if Fireflies.ai does not check every box for your needs.
• Talkio AI — a widely used ai option worth comparing if Fireflies.ai does not check every box for your needs.
• Koala AI — a widely used ai option worth comparing if Fireflies.ai does not check every box for your needs.

Strengths and Trade-offs

The biggest point in favor of Fireflies.ai: Saves time and makes past meetings searchable according to reviewers. The biggest thing to weigh against it: AI credits and pricing confusing according to reviewers. Consider both before you commit.

Pricing on the Official Page

On November 5, 2026, Fireflies.ai's pricing page said "Supercharge Your Meetings" and offered unlimited transcripts, summaries and video recordings on upgrade, with the Annual toggle selected ("save up to 44%"). Free is $0 with unlimited transcription, limited AI summaries, 400 minutes of storage per team and 20 AI credits. Pro is $10 per seat per month billed annually with unlimited AI summaries, video recording, 8,000 minutes of storage per seat and 20 AI credits. Business, marked most popular, is $19 per seat per month billed annually with unlimited storage, multi-language mode, conversation intelligence and 30 AI credits. Enterprise is $39 per seat per month, annual only, adding a rules engine, SSO and SCIM and 50 AI credits. Key features listed include Zoom, Google Meet and Teams support and transcription in 100+ languages. A banner promoted Fireflies Talk, a free dictation product.

AI credits and seats drive extra costs, so check how credits are used and how renewal and cancellation work before you subscribe.

What Other Users Say About Fireflies.ai

Public feedback from third-party sites as of November 5, 2026. Scores and counts change, and some figures come from summaries we could not check against the original pages.

• Ratings: a 2026 aggregator reports about 4.7 out of 5 on G2 from roughly 735 reviews, 4.9 on Capterra from roughly 513 and 4.3 on Trustpilot from roughly 521, but we could not confirm the Trustpilot figure on Trustpilot itself. See Capterra and G2.
• Praise: time savings and easy search through past meetings. A roundup concludes most users are satisfied, especially for the price.
• Pricing: some reviewers find pricing confusing and costs unpredictable, especially extra AI credits and team additions, and Capterra reviewers mention never having enough minutes or AI credits.
• Billing and cancellation: one analysis calls this the biggest risk across tiers, and billing complaints are a recurring theme.
• Accuracy and support: reviewers report occasional errors in summaries and speaker identification, some support responsiveness complaints and slow processing of long meetings. Many "review" articles are written by competing note-taker vendors, so weigh them accordingly.

Sources: Capterra, G2.

FAQ

How much does Fireflies.ai cost?
Free; Pro $10, Business $19 and Enterprise $39 per seat per month billed annually (official page, Nov 5, 2026) Prices change, so confirm on the official site before buying.

What are the main drawbacks of Fireflies.ai?
AI credits and pricing confusing according to reviewers; Billing and cancellation risks according to an analysis.

What else should you compare Fireflies.ai against?
Depending on your exact needs, Mastra, Talkio AI, and Koala AI are worth comparing against Fireflies.ai in the AI category.

Final Thoughts

Our take: Fireflies.ai earns its 4.4/5 rating by focusing on the fundamentals of AI rather than overreaching. Just keep in mind: AI credits and pricing confusing according to reviewers.

Based on Fireflies.ai’s official website and pricing page. Third-party figures are marked as reported.