Navan Review 2026: Features, Pricing, Pros & Cons

Reviewed by the ToolReviewHub Editorial Team · Last tested/updated: November 12, 2026

• Pricing: Navan Business is listed as free for companies up to 300 employees, with expenses free for the first 5 users; Navan Enterprise is quote-based. Read on the official pricing page on November 5, 2026.
• Category: Travel
• Official site: navan.com

What Is Navan?

Navan is a corporate travel and expense management platform where employees book flights, hotels and cars within company policy, then manage cards, receipts and reimbursements in the same system.

Key Features

Here is what tends to matter most to people evaluating Navan:

• Navan is a corporate travel and expense management platform where employees book flights, hotels and cars within company policy, then manage cards, receipts and reimbursements in the same system
• Navan Business is listed as free for companies up to 300 employees, with expenses free for the first 5 users; Navan Enterprise is quote-based
• Read on the official pricing page on November 5, 2026

Navan Pricing

Pricing: Navan Business is listed as free for companies up to 300 employees, with expenses free for the first 5 users; Navan Enterprise is quote-based. Read on the official pricing page on November 5, 2026. Plans and promotions change, so always confirm current numbers on the official site before you buy.

Pros and Cons

Who Is Navan For?

Strong points: Navan Business is listed as free for companies up to 300 employees, with expenses free for the first 5 users; Navan Enterprise is quote-based. Weigh this before you commit: The final cost depends on plan, seats and billing term, so check the official page before you buy; This review summarises public vendor information; we have not tested Navan hands-on.

Best Navan Alternatives

Not sold on Navan yet? Here are a few alternatives worth checking out:

• Koala 360 — a widely used travel option worth comparing if Navan does not check every box for your needs.
• Trip — a widely used travel option worth comparing if Navan does not check every box for your needs.
• Kiwi.com — a widely used travel option worth comparing if Navan does not check every box for your needs.

Strengths and Trade-offs

The biggest point in favor of Navan: Navan Business is listed as free for companies up to 300 employees, with expenses free for the first 5 users; Navan Enterprise is quote-based. The biggest thing to weigh against it: The final cost depends on plan, seats and billing term, so check the official page before you buy. Consider both before you commit.

Pricing on the Official Page

On November 5, 2026, Navan's pricing page showed two plans. Navan Business, for companies up to 300 employees, was listed as Free, with travel features such as global inventory and exclusive rates, unlimited policy and approval workflows, self-serve changes with 24/7 travel support agents, the Navan Rewards program, customizable reports and 30+ HRIS integrations. Its expense features were listed as free for the first 5 users, with reimbursements, connection of existing corporate or business cards, receipt scanning and ERP integrations. Navan Enterprise, for large-scale organizations, had no public price and a Get a price quote button, adding the full suites of Navan Travel and Navan Expense, unlimited travelers and expensing users, a designated account executive, a customer success manager, custom implementation and negotiated rates. The homepage also showed a G2 4.7 out of 5 badge with 9K+ reviews and a $500 personal-travel offer when a company joins Navan.

The page has an FAQ about why Business is free for smaller companies and whether the price changes after a number of trips. We did not expand those answers, so read them and the contract terms before you commit.

What Other Users Say About Navan

Public feedback from third-party sites as of November 5, 2026. Scores and counts change, and some figures come from summaries we could not check against the original pages.

• G2: G2 shows about 4.7 out of 5 from roughly 9,100 reviews, with themes of receipt management, pricing and poor customer support (about 113 reviews flagged support) among the complaints.
• Trustpilot: the Dutch Trustpilot page showed a TrustScore of about 3.5 from roughly 364 reviews, and counts differ by region. One 1-star review is titled "What could go wrong went wrong" and another "False sale, powerless support, no complaints process".
• Support: Navan's own blog says support during business hours tends to be fast and efficient, but not at all times, which is a vendor source and may frame feedback favorably.
• Expenses: positive reviews say expense management improved and became seamless, while G2 complaint themes point to receipts and approvals.
• Comparison sites: RFP.wiki flags slow resolution in Trustpilot samples, but its figures are inconsistent across pages, so treat them cautiously.

Sources: G2, Trustpilot, Navan blog, RFP.wiki.

FAQ

How much does Navan cost?
Navan Business is listed as free for companies up to 300 employees, with expenses free for the first 5 users; Navan Enterprise is quote-based. Read on the official pricing page on November 5, 2026. Prices change, so confirm on the official site before buying.

What are the main drawbacks of Navan?
The final cost depends on plan, seats and billing term, so check the official page before you buy; This review summarises public vendor information; we have not tested Navan hands-on.

What are the best alternatives to Navan?
A few other Travel tools worth putting side by side with Navan: Koala 360, Trip, and Kiwi.com.

Final Thoughts

Our take: Navan earns its 4.3/5 rating by focusing on the fundamentals of Travel rather than overreaching. Just keep in mind: The final cost depends on plan, seats and billing term, so check the official page before you buy.

Based on Navan’s official website and pricing page. Third-party figures are marked as reported.