CustomGPT Review 2026: Features, Pricing, Pros & Cons
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Quadient is an enterprise automation vendor for customer communications, finance operations, mail and shipping, and parcel delivery. It is the company formerly known as Neopost.
Based on the feature set we reviewed, these are the highlights of Quadient:
Pricing: Custom quotes; Quadient does not publish pricing on its website. Plans and promotions change, so always confirm current numbers on the official site before you buy.
Strong points: Broad portfolio from mail to finance automation; Says it serves more than 300,000 organizations. Weigh this before you commit: No public pricing, quote required; G2 listings for mailing products show low ratings about support and billing.
Before committing, it is worth comparing Quadient against a few other options in Productivity:
Our review of Quadient points to one clear strength and one clear trade-off. Strength: Broad portfolio from mail to finance automation. Trade-off: No public pricing, quote required.
Quadient describes itself as human-centered automation for communications, finance, mail and delivery, and claims 300,000+ organizations and 8B+ business interactions a year. It does not publish prices; you request a demo or quote. On November 2, 2026 the homepage carried a notice that Quadient had addressed recently identified PHP vulnerabilities affecting its websites and services, with a link to a security statement.
We have not run Quadient ourselves for this review. The points below summarise public user reviews on third-party sites as of November 2, 2026. Scores and review counts change, and individual reviews are opinions.
Scores depend heavily on which Quadient product and region you look at:
Sources: G2, Trustpilot.
Not upfront. Quadient does not publish a price list on its website; its pages point to “Request a demo” and “Contact us”, so you only learn the cost of a postage meter, mail-room software or customer-communications platform after a quote. That is normal for enterprise vendors, but it means you should ask for the full list of recurring and variable charges in writing before you sign.
Public feedback on the mailing and shipping products adds reasons to ask. On G2 the listings sit at about 2.3 to 2.4 out of 5 from roughly 21 to 22 reviews, with complaints about slow support, billing, extra charges for exceeding customer or usage limits, and late fees; the same reviewers praise how easy it is to handle large mail volumes and the integrations (G2, read November 3, 2026). Trustpilot looks very different by region, about 4.5 out of 5 for the UK profile and about 1.5 for a French Neopost profile (Trustpilot).
How much does Quadient cost?
Custom quotes; Quadient does not publish pricing on its website Prices change, so confirm on the official site before buying.
What are the main drawbacks of Quadient?
No public pricing, quote required; G2 listings for mailing products show low ratings about support and billing.
What else should you compare Quadient against?
Depending on your exact needs, Attyn, Gojiberry, and DeepCell are worth comparing against Quadient in the Productivity category.
Broad portfolio from mail to finance automation. If that matters more to you than the trade-offs, Quadient is a reasonable addition to your shortlist.
Based on Quadient’s official website and pricing page. Third-party figures are marked as reported.
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