Sendcloud Review 2026: Features, Pricing, Pros & Cons

Reviewed by the ToolReviewHub Editorial Team · Last tested/updated: November 12, 2026

• Pricing: Sendcloud lists a Just starting out plan at €0 a month for up to 20 parcels a month, Lite at €28 a month plus €0.10 per label (3 users, 3 integrations, up to 4,800 labels a year) and Growth at €87 a month plus €0.09 per label, with a monthly or yearly (20% off) toggle and a 14-day free trial with no credit card, read from its pricing page on November 8, 2026. Carrier shipping rates are separate; the homepage showed examples such as DPD from €3.38 and GLS from €3.74. Third-party reviews mention surcharges, so read the fine print.
• Category: SaaS
• Official site: sendcloud.com

What Is Sendcloud?

Sendcloud is a European shipping platform for e-commerce that connects online shops to 170+ carriers and 100+ integrations, with labels, tracking, returns and checkout tools, using pre-negotiated rates or your own carrier contracts.

Key Features

Based on the feature set we reviewed, these are the highlights of Sendcloud:

• Sendcloud is a European shipping platform for e-commerce that connects online shops to 170+ carriers and 100+ integrations, with labels, tracking, returns and checkout tools, using pre-negotiated rates or your own carrier contracts
• Sendcloud lists a Just starting out plan at €0 a month for up to 20 parcels a month, Lite at €28 a month plus €0.10 per label (3 users, 3 integrations, up to 4,800 labels a year) and Growth at €87 a month plus €0.09 per label, with a monthly or yearly (20% off) toggle and a 14-day free trial with no credit card, read from its pricing page on November 8, 2026
• Carrier shipping rates are separate; the homepage showed examples such as DPD from €3.38 and GLS from €3.74
• Third-party reviews mention surcharges, so read the fine print

Sendcloud Pricing

Pricing: Sendcloud lists a Just starting out plan at €0 a month for up to 20 parcels a month, Lite at €28 a month plus €0.10 per label (3 users, 3 integrations, up to 4,800 labels a year) and Growth at €87 a month plus €0.09 per label, with a monthly or yearly (20% off) toggle and a 14-day free trial with no credit card, read from its pricing page on November 8, 2026. Carrier shipping rates are separate; the homepage showed examples such as DPD from €3.38 and GLS from €3.74. Third-party reviews mention surcharges, so read the fine print. Plans and promotions change, so always confirm current numbers on the official site before you buy.

Pros and Cons

Who Is Sendcloud For?

Strong points: Sendcloud lists a Just starting out plan at €0 a month for up to 20 parcels a month, Lite at €28 a month plus €0.10 per label (3 users, 3 integrations, up to 4,800 labels a year) and Growth at €87 a month plus €0.09 per label, with a monthly or yearly (20% off) toggle and a 14-day free trial with no credit card, read from its pricing page on November 8, 2026. Weigh this before you commit: This review summarises public vendor information; we have not tested Sendcloud hands-on.

Best Sendcloud Alternatives

Before committing, it is worth comparing Sendcloud against a few other options in SaaS:

• Sked Social — a widely used saas option worth comparing if Sendcloud does not check every box for your needs.
• Woodpecker — a widely used saas option worth comparing if Sendcloud does not check every box for your needs.
• Sellfy — a widely used saas option worth comparing if Sendcloud does not check every box for your needs.

Strengths and Trade-offs

Our review of Sendcloud points to one clear strength and one clear trade-off. Strength: Sendcloud lists a Just starting out plan at €0 a month for up to 20 parcels a month, Lite at €28 a month plus €0.10 per label (3 users, 3 integrations, up to 4,800 labels a year) and Growth at €87 a month plus €0.09 per label, with a monthly or yearly (20% off) toggle and a 14-day free trial with no credit card, read from its pricing page on November 8, 2026. Trade-off: This review summarises public vendor information; we have not tested Sendcloud hands-on.

Pricing on the Official Page

On November 8, 2026, the Sendcloud homepage read "Europe's leading shipping platform for e-commerce," with a 14-day free trial, transparent shipping rates and cancel anytime, a claim of 30,000+ e-commerce businesses and more than 2,600 five-star Trustpilot reviews (the company's own displays), and a dashboard preview of incoming orders with carrier logos. It listed 100+ plug-and-play integrations, 170+ carriers and example carrier rates from €3.38 for DPD, €3.74 for GLS, €3.84 for DHL, €6.33 for FedEx and €9.00 for UPS. The pricing page offered Just starting out at €0 a month for up to 20 parcels a month with no courier contract, Lite at €28 a month plus €0.10 per label for 3 users, 3 integrations, 5 shipping rules and a maximum of 4,800 labels a year, and Growth at €87 a month plus €0.09 per label, with a Monthly or Yearly (20% off) toggle. Carrier postage is billed separately, and the example rates depend on route and parcel, so get a quote for your own shipments.

What Other Users Say About Sendcloud

Public feedback from third-party sites as of November 8, 2026. Review counts vary by snapshot and individual complaints are unverified.

• G2: Sendcloud has about 4.5 to 4.6 out of 5 from 137 to 155 reviews, and one reviewer called it some of the best support they had experienced from a software vendor.
• G2 complaints: reviewers report it takes long to solve complaints and recover money, that some return providers cannot be connected, and one said the software keeps breaking.
• Trustpilot: Sendcloud's own reply to a critical review concedes that hidden surcharges and delayed fees make pricing unreliable, the company replied to about 54% of negative reviews and typically took over a month, and a 2025 reviewer urged people to look for a more flexible alternative.
• GetApp: support is rated 3.9 out of 5 from 96 reviews, with reviewers saying support is helpful initially but becomes slow or unresponsive after onboarding.
• Hackceleration: an average of 3.9 from 15 Trustpilot and G2 reviews with 12 of 15 recommending, and one complaint that the chatbot does not always transfer to a human, and a Spanish-language review alleges double billing, which is a single anecdote.
• Bias warning: review counts vary by snapshot, pricing differs between sources, and a carrier limitation about Hermes and inpost lockers should be checked for your own mix.

Sources: G2, Trustpilot, GetApp, Hackceleration, Subscribed.fyi.

FAQ

How much does Sendcloud cost?
Sendcloud lists a Just starting out plan at €0 a month for up to 20 parcels a month, Lite at €28 a month plus €0.10 per label (3 users, 3 integrations, up to 4,800 labels a year) and Growth at €87 a month plus €0.09 per label, with a monthly or yearly (20% off) toggle and a 14-day free trial with no credit card, read from its pricing page on November 8, 2026. Carrier shipping rates are separate; the homepage showed examples such as DPD from €3.38 and GLS from €3.74. Third-party reviews mention surcharges, so read the fine print. Prices change, so confirm on the official site before buying.

What are the main drawbacks of Sendcloud?
This review summarises public vendor information; we have not tested Sendcloud hands-on.

What else should you compare Sendcloud against?
Depending on your exact needs, Sked Social, Woodpecker, and Sellfy are worth comparing against Sendcloud in the SaaS category.

Final Thoughts

Sendcloud lists a Just starting out plan at €0 a month for up to 20 parcels a month, Lite at €28 a month plus €0.10 per label (3 users, 3 integrations, up to 4,800 labels a year) and Growth at €87 a month plus €0.09 per label, with a monthly or yearly (20% off) toggle and a 14-day free trial with no credit card, read from its pricing page on November 8, 2026. If that matters more to you than the trade-offs, Sendcloud is a reasonable addition to your shortlist.

Based on Sendcloud’s official website and pricing page. Third-party figures are marked as reported.