GetResponse Review 2026: Features, Pricing, Pros & Cons

Reviewed by the ToolReviewHub Editorial Team · Last tested/updated: November 2, 2026

• Pricing: Reported: Starter about $19/month, Marketer about $59/month and Creator about $69/month at 1,000 contacts, billed monthly (about 18% less when billed annually); higher contact counts cost more; a free plan is described differently by different sources, so check the vendor pricing page
• Category: Email
• Official site: getresponse.com

What Is GetResponse?

GetResponse is an email marketing and marketing automation platform. It combines email campaigns, automation workflows, landing pages, webinars and e-commerce tools, with higher tiers adding more automation and team features.

Key Features

A few things stand out when you actually use GetResponse day to day:

• Email campaigns and automation workflows
• Landing pages and forms
• Webinars on higher tiers
• E-commerce tools such as abandoned cart emails
• Plans scale by number of contacts
• Free trial offered on paid plans

GetResponse Pricing

Pricing: Reported: Starter about $19/month, Marketer about $59/month and Creator about $69/month at 1,000 contacts, billed monthly (about 18% less when billed annually); higher contact counts cost more; a free plan is described differently by different sources, so check the vendor pricing page. Plans and promotions change, so always confirm current numbers on the official site before you buy.

Pros and Cons

Who Is GetResponse For?

Strong points: All-in-one: email, automation, landing pages and webinars; Plans for beginners to larger marketers. Weigh this before you commit: Prices rise with the number of contacts; Top-tier pricing is custom or high.

Best GetResponse Alternatives

Other Email tools that come up often in comparisons with GetResponse:

• Selzy — a widely used email option worth comparing if GetResponse does not check every box for your needs.
• Mailmodo — a widely used email option worth comparing if GetResponse does not check every box for your needs.
• Omnisend — a widely used email option worth comparing if GetResponse does not check every box for your needs.

Strengths and Trade-offs

Based on its features and pricing, GetResponse stands out for this: All-in-one: email, automation, landing pages and webinars. The main caveat: Prices rise with the number of contacts. Worth weighing both before you commit.

GetResponse Pricing on the Official Page

GetResponse prices by list size; the screenshot is the 1,000-contact view with yearly billing, which the page says is 18% cheaper than monthly billing. Our location made the page show Vietnamese dong, with Starter at about ₫401,405 a month, Marketer (most popular) at about ₫1,246,467 and Creator at about ₫1,457,733, Enterprise on custom pricing; the US-dollar amounts we list elsewhere on this page are reported prices, so confirm them in your own currency at checkout. Starter includes unlimited monthly email sends, AI content generators, a welcome email series, one custom automation workflow, a landing page builder, signup forms and popups, and a free custom domain on yearly plans. Marketer adds unlimited automation workflows, advanced audience segmentation, abandoned cart recovery, sales funnels, promo codes and revenue reports and unlimited web push notifications. Creator adds webinars, a website builder, a course creator for up to 500 students and premium newsletter subscriptions, and Enterprise adds a dedicated sending domain and IP, priority support and SSO. There is a 14-day free trial with no credit card, and a 50% discount on monthly plans for charities and NGOs.

What Users Say About GetResponse

We have not used GetResponse for this review. The points below summarise public feedback as of November 4, 2026. Scores and counts change.

GetResponse averages about 4.3 out of 5 on G2 (around 1,100 reviews) and 4.2 on Capterra (around 524).

• Praise: an intuitive interface, a rich feature set and strong automation and email management.
• Price as lists grow: reviewers say cost rises significantly as the database grows.
• List management and automations: Capterra reviewers describe list management as confusing, with naming restrictions and import challenges, and one G2 reviewer found automations very limited on lower plans.
• Support: mixed, from fantastic to unresponsive. One quoted one-star review alleges a billing dispute over contacts, which we could not verify on the original site.

Sources: G2, Capterra.

FAQ

How much does GetResponse cost?
Reported: Starter about $19/month, Marketer about $59/month and Creator about $69/month at 1,000 contacts, billed monthly (about 18% less when billed annually); higher contact counts cost more; a free plan is described differently by different sources, so check the vendor pricing page Prices change, so confirm on the official site before buying.

What are the main drawbacks of GetResponse?
Prices rise with the number of contacts; Top-tier pricing is custom or high.

What else should you compare GetResponse against?
Depending on your exact needs, Selzy, Mailmodo, and Omnisend are worth comparing against GetResponse in the Email category.

Final Thoughts

Overall, GetResponse is a solid pick within Email if its core strengths line up with what you actually need. One thing to know upfront: Prices rise with the number of contacts.

Based on GetResponse’s official website and pricing page. Third-party figures are marked as reported.